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“Dacia has great vision, she can analyze a problem and rally a team behind the vision. She has excellent people skills, can look at an issue and compile the right group of people to get the problem fixed. We teamed really well together and I saw her to the same with others. I would welcome the chance to work with her, for her or along side her any time.”

Chris H.

“I have worked with Dacia for 16 years and find her a talented and energetic leader. She is results oriented, sets aggressive goals, and meets them. Dacia’s open and collaborative style allows her to effectively balance multiple and conflicting priorities to arrive at the best decision. She believes in building leaders and talent in her organizations and fosters an environment of ownership, learning, and personal development.”

Edward S.

“Dacia's got an unparalleled quality that keeps her people happy & motivated, focused on the goals of her operation, and willing to work hard. As is typical of the best leaders, she's able to seek and sort the expertise of others in order to grow the capacities of her group. 
 
She's an executive who's approachable & relates easily to others yet is clearly able to keep to the priorities of business.”

Wayne R.

“During my time with MCI, Dacia was an on-point manager responsible for a broad range of technical and customer operations functions in the central region. In this role she deftly maneuvered between issues related to equipment and facilities, customer satisfaction, budget and personnel. In addition to her regular duties, Dacia was selected by executive leadership to develop the charter and initial processes for MCI's first centralized regional operations centers. -- A highly recommended executive.”

Scott W.

“Dacia has been instrumental in helping Motorola shift to becoming a more consumer-oriented organization. Dacia created and delivered new innovative "listening posts" so Motorola could learn from the voice of the consumer. This has been extremely beneficial in helping Motorola to develop improved new products and services. I thoroughly enjoyed working with Dacia and found her to be a a strong organizational leader with both a strategic mindset and outstanding execution skills.”

Jim E.

“Her ability to manage multiple priorities in a customer event driven (and often crisis management event driven) environment is excellent. This ability has allowed her to achieve increasing responsibility and respected senior management status in each position she has held.”

Ed T.

“Dacia is great leader not only for the staffs in western world but also for the employees in eastern world, she is good listener and like to learn everything , help to address any issue and find all the possible solution together with team. she is result-orientated and once the goal set up, the whole team are motivated at the same time, finally the goal will be definitely achieved.”

Zhang Y.

“Working for Dacia was one of the best experiences I had in my career. She not only taught me how to think critically, but constantly drove for continous improvement with an eye to the future. She was tough but always fair. She encouraged her employees to find new alternatives to business challenges. She held herself to high standards, set lofty goals and then did everything to reach them. She held her employees to the same high standards and they gladly worked tirelessly to achieve their own goals, all the while receiving encouragement and positive feedback along the way. No detail was too small, no challenge too big and it was truly a pleasure to come into work every day ready for whatever challenge was facing us, knowing we had Dacia's support and leadership.”

Arthur B.

“I partnered with Dacia on securing organizational buy-in and secure support and funding for strategic product initiatives. Dacia did an outstanding job of presenting compelling vision to the senior leadership and working with the multiple partner organizations. It was a pleasure to work with and look forward to continue working with her.”

Sanjay G.

“Dacia is not only a great leader, she is a true team player. Her vision is exceptional, but she also listens to and incorprates the feedback from all directions. She's intuitive and understand far beyond the basics of the day-to-day deliverables into the big picture. Her leadership skills are excellent, but her ability to envision what the end-game is, and do her part to strive towards that goal are truly what makes her a great asset to any organization.”

Christiana Q.

“Working for Dacia was one of the best experiences I had in my career. She not only taught me how to think critically, but constantly drove for continous improvement with an eye to the future. She was tough but always fair. She encouraged her employees to find new alternatives to business challenges. She held herself to high standards, set lofty goals and then did everything to reach them. She held her employees to the same high standards and they gladly worked tirelessly to achieve their own goals, all the while receiving encouragement and positive feedback along the way. No detail was too small, no challenge too big and it was truly a pleasure to come into work every day ready for whatever challenge was facing us, knowing we had Dacia's support and leadership.”

Arthur B.

“I had the pleasure of working for Dacia during my employment at Worldcom. I am hard pressed to think of managers or leaders who I would rather work for or with than Dacia. She had an amazing ability to make everyone's contribution to an organization, either from the front-line employee or senior level manager, both be recognized and valued. 
 
Dacia did an incredible job of walking the fine line of getting things done while fostering a workplace environment where it was truly enjoyable to work. 
 
I would happily work for Dacia again if given the opportunity.”

Mike Z.

“Dacia is a talented senior leader with unsurpassed communication skills and a tireless passion for excellence. She has the unique ability to view situations strategically while identifying the tactical steps required to reach the business objectives. Dacia was a pleasure to work with and for and would be an asset to any organization.”

John W.

“Dacia is a dedicated and hard working leader with a genuine drive for customer satisfaction. She has an "all in" approach, creating the framework and resource strategy necessary to acheive project and business goals. One of her main assets is embracement of change. New research findings, benchmarking results (within and outwith industry), or any out-of-the-box method is given consideration. Whatever it takes to get the job done in a profitable manner while fulfilling consumer needs is basically the tactic Dacia would adopt as necessary (if only all senior leadership personnel would take such an open-minded attitude). A great leader and person to match.”

Gary V.

“Dacia and I worked together for 4 months at Omnicell. Even though a short time together there was a lot she accomplished in rallying her team and getting everyone engaged. It was exactly what was needed within the organization. To see it happen so quickly shows her strong strategic abilities to stay the course and priortize. 
 
There were a lot of areas in need and Dacia rose to each occasion making sure there was clear direction and expectations through collabrotative means. She made sure each step of the way the organizaiton was engage and held accountable.”

Kumar N.

“Dacia led her management team to develop key performance indicators and metrics while maintaining focus on business trends and improving overall financial results. I was impressed with Dacia’s ability to multi task and work effectively with other departments to streamline processes and drive continuous improvement efforts. I respect Dacia’s leadership qualities and her determination to succeed. She demonstrated exceptional communications skills and the ability to engage employees at a variety of levels. Dacia kept the team motivated to reach key objectives and rewarded top performers for their contributions. I learned much from Dacia and enjoyed working with her at Tellabs.”

Dominic M.

“Dacia came to Analyte with "large company" experience. Analyte was a very small company at the time. Dacia had managed huge call centers in her past, her challenge was to take that experience and lead and grow Analyte's Care center. 
 
Dacia created an care center and care delivery system that works exceptionally for the care agents, patients, doctors, and all the internal stake holders within Analyte. I consider myself very lucky to witness the skill it took in knowing what our patients needed in a care agent and to be able to build and manage a very large team of them. This is not your ordinary call center. She has done and continues to do an amazing job.”

Dave G.

“I strongly recommend my colleague, Dacia, as an exceptional and passionate  Leader in the area of customer retention and satisfaction development. I have had the pleasure of working with her for five years and have seen how she has developed her department. She has been entrusted with a great deal of responsibility and has a proven track record of measurable success. 
 
I have had the opportunity to observe Dacia's professional skills as well as her interpersonal style. She is consistently pleasant, and takes on all assignments with enthusiasm and dedication. 
 
Regardless of deadlines or other pressure, Dacia always delivers. Her superior organizational skills make her the consummate multi-tasker.”

Steven W.

“Dacia balances intellectual curiosity with business results. With a constant self-driven quest for information, she has a wealth of knowledge along the total business spectrum, from strategic planning to technology innovation. This understanding is not simply for self-reflection. Dacia has demonstrated again and again the ability to apply this knowledge in meaningful, measurable ways. This application for results was never at the expense of the people around her. She views people as an enabler and in turn they view her as a mentor. I am no exception to this view point.”

Spencer S.

“Dacia and I worked together for more than three years at Analyte. In that time, she transformed the customer care group from a collection of people using their individual talents to serve our clients needs to a robust, processed, and disciplined group of professionals optimizing business processes. Under Dacia’s strong leadership the care group became focused on tracking and optimizing metrics critical to business success. Dacia’s leadership and experience in finding, acquiring, and developing talent was a critical success factor for the company as a whole. Dacia was a very valuable member of the executive team who always brought valuable contributions and perspectives on the overall business strategy and direction.”

Leon C.

“Dacia and I started with Analyte at the same time. I was lucky to arrive when she did, because Dacia's entrance meant that the customer service team would go from being four people taking calls to a well-oiled, service delivery machine. Dacia's dedication to a flawless customer experience is evident in everything she does. Her team accomplishes even the most difficult goals under her watch. She taught me the importance of being clear and concise with customer communication, and how to effectively manage both my time and the time of others. If you want your service team to "WOW," then make sure Dacia is at the helm.”

Jake G.

“I witnessed Dacia's start-up effectiveness within MCI, when she created the Operations Support organization from scratch. She demonstrated astounding organizational and people skills building the rapidly expanding support center, while establishing excellent service to internal organizations as well as external customers.”

Daniel W.

“I worked with Dacia for the past 6 years at Analyte Health. I greatly value her leadership and ability to execute to perfection. She has an unique ability to see the big picture and sweat the details. Her laser focus on excellent customer experience transformed our business and helped us optimize every single day. Specifically, Dacia developed "listening posts" so everyone in the company could hear and learn from the voice of our customer, an insight which resonated across all departments and impacted product development, marketing, sales and partner management. As the head of service delivery, Dacia built a very special team of care advisors and administrators to ensure a great experience for our customers. Moreover, her ability to source and develop great talent not only contributed significantly to our bottom line, it just made Analyte Health a great place to work. She built a department of "yes"! Simply put, Dacia is a champion for the customer experience and for the company culture at large.”

Michelle S.

“I had the pleasure of working with Dacia at Analyte Health where she heads up the operations and customer care functions there. Her many accomplishments at Analyte are a testament to her leadership, hard work and dedication. She literally built a world class customer care center from nothing – a team which continuously informs and delights Analyte’s patients. As the company’s CMO, I was particularly pleased to collaborate with her and her team on our many customer acquisition and retention efforts. I found her to be a smart and innovative partner, always willing to find creative solutions to address our business goals. Dacia is a consummate professional with a no nonsense, service minded focus that would make her an asset to any organization. I would be happy to work with her again in the future.”

Tony P.

“Dacia is a strong operational leader with broad understanding of business and leadership. She consistently delivers above and beyond expectations.”

Wayne W.

“Dacia is extremely sharp, hard working and detail oriented. She is good with people and has tremendous energy and charisma.”

Michael K.

“Dacia is an excellent manager of people and relationships and she gets the right things done. I was very fortunate to have the opportunity to work with her and to later to hire her into our team. She’s great!”

James B.

“I worked for Dacia’s Organization where she demonstrated both tight operational cadence driving exceptional business results improvements & clear strategic long term focus to beat the industry benchmark. I strongly recommend her leadership.”

Mariano S.

“She avidly researches new approaches and thoughts to keep at the forefront of her field. Her ability to share a strong vision for improved performance and returns combined with an extreme ability to keep an eye on the key metrics and accountability is truly inspiring.”

Elizabeth I.P.

“Dacia is a dedicated worker overseeing a multi-faceted group operating in a new and ever changing environment. Her no nonsense approach to challenges was a breath of fresh air in a difficult environment.”

Christopher H.

“I had the pleasure of working with Dacia on a very fast paced outsourcing engagement. She was instrumental in driving a hard bargain, while staying cordial and managing expectations all around. I was very impressed by her work style, ethics and dedication.”

Anjit B.

“Dacia is an exceptional leader and model to any team. I can honestly say with confidence she will absolutely be the answer to any company’s overall success and future growth!”

Melissa B.

“Dacia is a detailed, creative, and collaborative work partner. She is someone that I would choose to pull on any team where innovative solutions are needed and time is of the essence.”

Susan B.

“Dacia is a dedicated worker overseeing a multi-faceted group operating in a new and ever changing environment. Her no nonsense approach to challenges was a breath of fresh air in a difficult environment.”

Christopher H.